# AI Automation for Business — Reviews, Reports, Inquiries | MRKT.ERA

Source: https://mrktr.pro/en/ai/automation/

> AI process automation: review replies in 5 languages in under 3 hours, morning reports to the owner, customer inquiry handling. Running in a chain of 20+ locations. From €1,500.

[RU](https://mrktr.pro/ru/ai/automation/)[EN](https://mrktr.pro/en/ai/automation/)[UA](https://mrktr.pro/uk/ai/automation/)[RO](https://mrktr.pro/ro/ai/automation/)

[Telegram · @mrkt\_era](https://t.me/mrkt_era)[+373 797 70 157](tel:+37379770157)[hello@mrktr.pro](mailto:hello@mrktr.pro)

[book a review](https://mrktr.pro/en/#lead)

[MRKT.ERA](https://mrktr.pro/en/)/[AI for business](https://mrktr.pro/en/ai/)

AI SYSTEMS / AUTOMATION

# The processes that used to eat hours now run themselves

Reviews from every platform flow into one stream with ready-to-send replies in your brand voice. Customer inquiries — answered. Reports — delivered. The team works on guests and sales, not routine.

[Price it for your chain →](#lead-form)[Talk to ERA — live demo →](https://t.me/mrkt_era)

## Sound familiar?

01

Reviews on Google and delivery apps hang unanswered for weeks — while everyone reads the negative ones

02

Managers spend their evenings on summaries the owner never has time to read

03

A customer wrote at 11:40 pm and got a reply at 10 am — after they had already bought elsewhere

PROTOCOL

## How it works

01

### Reviews: one stream, ready replies

Google and delivery aggregators across all locations, in a single feed. Every review is tagged, translated for the owner and comes with a draft reply in the guest's language, following approved brand scripts.

02

### Negative feedback goes private

The system steers an unhappy guest into a private channel — the next complaint arrives as a message, not as a public one-star in your rating.

03

### Customer replies 24/7

An AI consultant answers in Instagram DMs, on the website and in Telegram within seconds, in the customer's language, with full catalog knowledge. A warm lead is handed to the team with the entire conversation context.

PROOF

## Numbers from practice

20+

locations across four countries — in one review pipeline

5 languages

of replies in production: RO, RU, UK, EN, HU

< 3 hours

from review to reply. Manual monitoring — zero hours

Case under NDA: a food-service chain, 20+ locations. A second system is MIA: a reply to a customer in 4 seconds with the status of her real order.

## What we implement

[

### Reputation Loop

from €1,500 one-time

Reviews and reputation pipeline: up to 5 locations — €1,500, a chain of up to 25 locations — €2,900.

→](https://mrktr.pro/en/reputation-loop/)[

### AI Brand Concierge

8–12 weeks to implement

An AI consultant for customers: DMs, website, messengers, sales.

→](https://mrktr.pro/en/ai-concierge/)

## Frequently asked questions

### Won't the AI say the wrong thing to guests?

Replies follow approved brand scripts, negative feedback is never paraphrased back, and edge cases go to a human. In the production pipeline, reply quality is a hard requirement: a strong model sits on the reply step, cheaper models only handle tagging.

### Is publishing automatic?

Your call: either one click after review, or fully automatic. Most start with manual approval and switch on autopilot within a month.

### What about inquiries the AI can't answer?

Handover to a human with full context: who asked, what they wanted, what has already been answered. Not a single sales pitch to someone waiting on an order or unhappy — that rule is hard-wired into the system.

### How much and how fast?

Reputation Loop — from €1,500, launch takes weeks, not months. Operations €150/mo. An MIA-grade concierge — 8–12 weeks.

## Price it for your chain

Tell us how many locations and where — we'll calculate the cost and payback of the pipeline.

M

## Let's start with a review

A document with priorities and a 45-minute conversation. Then you decide: on your own, with us, or not at all.

[Message us on Telegram](https://t.me/mrkt_era)[WhatsApp](https://wa.me/971585350949)[hello@mrktr.pro](mailto:hello@mrktr.pro)

[MD+373 797 70 157](tel:+37379770157)[UA+380 93 892 81 77](tel:+380938928177)[AE+971 58 535 09 49](tel:+971585350949)