# AI Brand Hero — the brand voice that sells 24/7 | MRKT.ERA Source: https://mrktr.pro/en/services/ai-brand-hero/ > Not «a chatbot in the corner» but a separate brand persona — with tone, expertise, and character. Runs across 3+ channels, 3+ languages, walks customers from first question to checkout. Margin protected, leads no longer lost at night. [RU](https://mrktr.pro/ru/services/ai-brand-hero/)[EN](https://mrktr.pro/en/services/ai-brand-hero/)[UA](https://mrktr.pro/uk/services/ai-brand-hero/)[RO](https://mrktr.pro/ro/services/ai-brand-hero/) [Telegram · @mrkt\_era](https://t.me/mrkt_era)[+373 797 70 157](tel:+37379770157)[hello@mrktr.pro](mailto:hello@mrktr.pro) [book a review](https://mrktr.pro/en/#lead) 07SERVICE # AI Brand Hero — the brand voice that sells 24/7 Not «a chatbot in the corner» but a separate brand persona — with tone, expertise, and character. Runs across 3+ channels, 3+ languages, walks customers from first question to checkout. Margin protected, leads no longer lost at night. €Discovery sprint · €3,500 fix · credited toward build [Discuss project ](#contact) 3 channels at once 3 languages natively 2 сек reply to customer ≈ 4 мес payback Proof case ## Proof case [ AI Brand Hero · Ukraine · Moldova ### MIA A premium brand with a large catalog and an audience that expects expert dialogue. The team was drowning in repeat questions. The site collected traffic but converted poorly. Leads were lost at night and on weekends. The brand needed a separate voice that answers instantly, holds a dialog like an experienced consultant, and does not cave on discounts under pressure. Open case ](https://mrktr.pro/en/cases/mia/) SCOPE ## What's included 01Persona & tone-of-voice: character, vocabulary, discount-pressure rules 02Launch across 3+ channels: Telegram, web quiz, free chat on the site 03Native multilingual (3+ languages, no machine translation) 04Integration with catalog, orders, knowledge base 05Margin protection: rules for handling discount pressure 06Vendor-portable stack: switch LLM provider in 1 working day 07Brand-owned data: code, database, dialog history on the brand's side 08Every dialog is an asset for future fine-tuning TARGET ## Who it's for Premium e-commerce with 30+ products and an audience expecting expert dialogue HoReCa, dental, wellness — where the consultation is part of the product Brands losing leads at night and on weekends Businesses drowning in repeat support questions PROCESS ## Process 01 ### Discovery sprint 2 weeks, €3,500 fix. We look at revenue, AOV, support load, conversion. Tell you straight: pays back or not. 02 ### Persona + KB Write tone-of-voice, rules, knowledge base. 2-3 weeks. 03 ### Production launch Connect channels, test on real dialogs. 4-6 weeks to full production. 04 ### Iterate + expand Monthly — expand channels and improve based on real customer conversations. WHY US ## Benefits 01 ### 80%+ requests closed solo Reply in 2 seconds, a human steps in only when truly required. 02 ### Margin protected Under «give me 30%» pressure, the AI holds the premium positioning. 03 ### Production-grade, vendor-portable When one LLM provider's billing died, we moved in a working day. Customers never noticed. 04 ### Every dialog is an asset All conversations on the brand's side. In a year — a dataset for brand-specific fine-tune. FAQ ## FAQ Discovery sprint — €3,500 fix (2 weeks), credited toward build. Production — from €15K depending on channels and languages. Discovery to production — 8-10 weeks. First channel can be live in 4-5 weeks. The stack is vendor-portable: switch in 1 working day, no downtime. Part of the architecture. Yes. Integration via API (Shopify, WooCommerce, KeyCRM, custom). We are. Monthly review of real dialogs, prompt + knowledge base improvements. M ## Let's start with a review A document with priorities and a 45-minute conversation. Then you decide: on your own, with us, or not at all. [Message us on Telegram](https://t.me/mrkt_era)[WhatsApp](https://wa.me/971585350949)[hello@mrktr.pro](mailto:hello@mrktr.pro) [MD+373 797 70 157](tel:+37379770157)[UA+380 93 892 81 77](tel:+380938928177)[AE+971 58 535 09 49](tel:+971585350949)