# A loyalty card on the phone for cafés, salons and shops | MRKT.ERA

Source: https://mrktr.pro/en/solutions/loyalty/

> Digital guest card in Apple Wallet and Google Wallet: no plastic, no app. Bonuses, a guest database and bringing back the ones who stopped coming. Live in a few days, Chișinău.

[RU](https://mrktr.pro/ru/solutions/loyalty/)[EN](https://mrktr.pro/en/solutions/loyalty/)[UA](https://mrktr.pro/uk/solutions/loyalty/)[RO](https://mrktr.pro/ro/solutions/loyalty/)

[Telegram · @mrkt\_era](https://t.me/mrkt_era)[+373 797 70 157](tel:+37379770157)[hello@mrktr.pro](mailto:hello@mrktr.pro)

[book a review](https://mrktr.pro/en/#lead)

Guest card on the phone · for cafés, salons and shops

# The guest came once and vanished. Bring them back with a card on their phone.

A digital loyalty card in Apple Wallet and Google Wallet. The guest adds it in 10 seconds via a QR code at the register or on the table, no plastic and no app. You see who comes and how often, and can call back the ones who stopped.

[Get pricing and timeline](#contact)[Message us on Telegram](https://t.me/mrkt_era)

86%venueswith a website in Chișinău have no loyalty program

84%beauty salonswith a website have no loyalty program

2%companiesgive a Wallet card. The rest hand out plastic or nothing

864businesseswith repeat purchases and no guest retention

Source: MRKT.ERA's own survey of Chișinău, September 2026, about 4,900 active businesses from Google Maps, 1,981 websites checked automatically.

01 / What you're losing now

## Without a card, you don't know your guests

A regular and a random passerby look the same to you: no name, no visit frequency

→Every guest has a card with visit history and total spend

Plastic cards get lost, left at home, and printing costs money

→The card lives on the phone next to the bank card and reminds itself

Your own app is expensive, and no one downloads it

→Wallet is already on every phone. Nothing to download

The guest stops coming, and you find out from falling revenue

→You see who hasn't visited in 30 or 60 days. They get a personal offer

Promotions get blasted to everyone and annoy people

→The offer reaches only the right segment: new, regulars, lapsed

02 / How it works

## Live in a few days, no app and no POS integration

01

### Rules

Together we choose the mechanics: points per purchase, stamps (“every sixth coffee free”) or tier discounts.

02

### Card design

A card in your brand colors with your logo. QR signs for the register, tables and window.

03

### Guests add the card

They scan the QR, enter name and phone, the card is instantly in Wallet. The cashier marks the purchase from their own phone.

04

### Bringing guests back

Once a week you get a summary in Telegram: new, regulars, lapsed. Lapsed guests get a push straight to their card.

03 / What's included

## What you get

-   01A card in Apple Wallet and Google Wallet in your style
-   02QR signs for the register, tables and window
-   03Purchase tracking by the cashier from their phone, no POS swap
-   04Guest database: name, phone, visits, spend
-   05Push notifications straight to the guest's card on their phone
-   06Weekly summary to the owner in Telegram
-   07Connection to Syrve, iiko or Poster POS if needed

04 / Who it's for

Coffee shopsCafés and restaurantsBakeries and patisseriesBeauty salons and barbershopsCorner shopsFlower shopsCar washesFitness studios

05 / Questions

Does the guest need to download an app?+

No. The card is added to Apple Wallet or Google Wallet, which are already on the phone. All it takes is a QR code and 10 seconds.

Do we need to change our POS?+

No. The cashier marks the purchase from their own phone. If you use Syrve, iiko or Poster, we can connect the POS and points will be added automatically.

How is this better than plastic cards?+

Plastic gets lost and tells you nothing. A digital card is always on the phone, you can send it a push, and you see every guest's history.

What happens to guest data?+

The database belongs to you. The guest agrees to join when adding the card, and phone numbers are stored encrypted.

Does this work for a chain?+

Yes. One card works across all locations, and the summary shows which location retains guests best.

06 / Next step

## We'll show you the card in your style before you pay

Leave a contact. We'll send a card mockup with your logo and pricing for your mechanics.

[Telegram · @mrkt\_era](https://t.me/mrkt_era)

[Online menu with QRThe guest is searching for your menu on Google.](https://mrktr.pro/en/solutions/digital-menu/)[Online table bookingA guest wanted to book a table for 11 PM.](https://mrktr.pro/en/solutions/table-booking/)[Online booking and botA client messaged on Instagram at 10 PM.](https://mrktr.pro/en/solutions/online-booking/)[AI lead intakeYou pay for the clicks.](https://mrktr.pro/en/solutions/lead-inbox/)
