The guest came once and vanished. Bring them back with a card on their phone.
A digital loyalty card in Apple Wallet and Google Wallet. The guest adds it in 10 seconds via a QR code at the register or on the table, no plastic and no app. You see who comes and how often, and can call back the ones who stopped.
Source: MRKT.ERA's own survey of Chișinău, September 2026, about 4,900 active businesses from Google Maps, 1,981 websites checked automatically.
01 / What you're losing now
Without a card, you don't know your guests
A regular and a random passerby look the same to you: no name, no visit frequency
Every guest has a card with visit history and total spend
Plastic cards get lost, left at home, and printing costs money
The card lives on the phone next to the bank card and reminds itself
Your own app is expensive, and no one downloads it
Wallet is already on every phone. Nothing to download
The guest stops coming, and you find out from falling revenue
You see who hasn't visited in 30 or 60 days. They get a personal offer
Promotions get blasted to everyone and annoy people
The offer reaches only the right segment: new, regulars, lapsed
02 / How it works
Live in a few days, no app and no POS integration
Rules
Together we choose the mechanics: points per purchase, stamps (“every sixth coffee free”) or tier discounts.
Card design
A card in your brand colors with your logo. QR signs for the register, tables and window.
Guests add the card
They scan the QR, enter name and phone, the card is instantly in Wallet. The cashier marks the purchase from their own phone.
Bringing guests back
Once a week you get a summary in Telegram: new, regulars, lapsed. Lapsed guests get a push straight to their card.
03 / What's included
What you get
- 01A card in Apple Wallet and Google Wallet in your style
- 02QR signs for the register, tables and window
- 03Purchase tracking by the cashier from their phone, no POS swap
- 04Guest database: name, phone, visits, spend
- 05Push notifications straight to the guest's card on their phone
- 06Weekly summary to the owner in Telegram
- 07Connection to Syrve, iiko or Poster POS if needed
04 / Who it's for
05 / Questions
Does the guest need to download an app?+
No. The card is added to Apple Wallet or Google Wallet, which are already on the phone. All it takes is a QR code and 10 seconds.
Do we need to change our POS?+
No. The cashier marks the purchase from their own phone. If you use Syrve, iiko or Poster, we can connect the POS and points will be added automatically.
How is this better than plastic cards?+
Plastic gets lost and tells you nothing. A digital card is always on the phone, you can send it a push, and you see every guest's history.
What happens to guest data?+
The database belongs to you. The guest agrees to join when adding the card, and phone numbers are stored encrypted.
Does this work for a chain?+
Yes. One card works across all locations, and the summary shows which location retains guests best.
06 / Next step
We'll show you the card in your style before you pay
Leave a contact. We'll send a card mockup with your logo and pricing for your mechanics.
Telegram · @mrkt_era