A client messaged on Instagram at 10 PM. By morning they had already booked with someone else.
Booking without calls and back-and-forth messages. The client picks the service, specialist and open time on your website, Google listing or Telegram bot. You get a ready booking, and the client gets a reminder a day and an hour before. Your manager no longer checks open slots by hand.
Source: MRKT.ERA's own survey of Chișinău, September 2026, about 4,900 active businesses from Google Maps, 1,981 websites checked automatically.
01 / What you're losing now
What phone and DM booking really costs you
Clients message in the evening or at night, get an answer in the morning, and by then they're already booked elsewhere
The bot and the form book instantly, any time
The manager checks specialists' open slots by hand and makes mistakes
Open slots are calculated automatically, no double bookings
The client forgot about their appointment, and the specialist sat idle for an hour
A reminder a day and an hour before, with a “Reschedule” button
A DM conversation drags on for ten messages just to settle one time slot
The client sees the open times and picks one themselves
It's unclear which clients haven't visited in a while
A client database with visit history. You can remind lapsed clients about you
02 / How it works
Booking is live in a few days
Services and specialists
We transfer your price list, service durations, specialists and their schedules.
Booking channels
A button in your Google listing, Instagram, website and a Telegram bot with your name on it.
Bookings in Telegram
Every booking arrives to you and the specialist. Cancellations and reschedules too.
Reminders and win-back
The client gets a reminder before their visit, and those who haven't been in a while get an invitation to return.
03 / What's included
What you get
- 01Online booking in RO, RU and EN, built for the phone
- 02A Telegram booking bot with your business name
- 03Open slots per specialist or room
- 04Notifications for bookings, cancellations and reschedules in Telegram
- 05Reminders to the client a day and an hour before
- 06A client database with visit history
- 07Works without your own website
04 / Who it's for
05 / Questions
We already book into a notebook or a Google Sheet. Do we transfer everything?+
Yes, and we do it for you: services, specialists, schedules and upcoming bookings.
Do clients need to download anything?+
No. Booking opens via a link in the browser, and the bot runs in Telegram, which the client already has.
Can we still take bookings by phone?+
Yes. The manager enters phone bookings into the same schedule, so slots never overlap.
Does this work for a clinic with rooms and doctors?+
Yes. Slots are tracked per doctor and per room, and you can ask for a short intake form before a first visit.
What if we're a chain?+
Each location has its own specialists and schedule, and the client picks the address that suits them. The owner sees every booking across the chain.
06 / Next step
We'll show you booking with your own services and specialists
Leave a contact. We'll build a booking demo on your price list and send you a link with pricing.
Telegram · @mrkt_era